Last updated: September 4, 2026

Franklin Services LLC, the solo legal practice of Aaron Franklin, Esq. ("Firm," "we," "us," or "our"), respects your privacy. This privacy policy ("Policy") explains how the Firm collects, uses, discloses and protects personal information through www.franklinservices-llc.com ("Website") and the online scheduling and intake services linked from the Website.

This Policy does not create an attorney-client relationship. Please do not send confidential, sensitive or time-sensitive information through the Website, ordinary email, an online inquiry or a scheduling form unless and until the Firm has agreed to represent you.

1. Scope

This Policy applies to information collected through the Website and to information you provide when you contact the Firm through Website features. The Website links to scheduling and intake services hosted by Clio Grow at a cliogrow.com domain. Those hosted services are operated by a third party and are also subject to Clio’s applicable privacy notices and terms, including the Clio Privacy Policy. Review those materials before providing information through those services.

2. Information We Collect

The Firm may collect the following categories of information:

• Information you provide, such as your name, email address, telephone number and information you choose to include when you contact the Firm, request a consultation or begin an online inquiry.

• Information collected automatically, such as your IP address, browser type, device and operating-system information, pages viewed, referring URLs, approximate location derived from IP address, dates and times of visits and interactions with Website pages or hosted intake pages.

• Information from service providers, including information associated with your use of the Firm’s hosted scheduling or intake services that is made available to the Firm through those services.

You control whether to provide requested information. If you choose not to provide it, the Firm may be unable to respond to your inquiry or provide a requested service.

3. How We Use Information

The Firm may use information to:

• respond to questions and consultation requests

• communicate with you about a potential or existing professional relationship

• operate, secure, maintain and improve the Website and related services

• detect, prevent and address spam, fraud, security incidents and technical problems

• understand aggregate Website and hosted-service usage

• comply with applicable law, professional obligations and lawful requests

• establish, exercise or defend legal claims.

4. Cookies, Similar Technologies and Service Providers

The Website and linked services use technology that supports site delivery, security and service performance. Cookies are small text files stored by a browser. Similar technologies may include local storage, pixels, scripts and device identifiers.

Website platform and security

The Website is hosted using Squarespace. Squarespace provides Website hosting, content delivery and platform-related performance information. The Website also uses Google reCAPTCHA for bot and spam protection. Google reCAPTCHA may receive your IP address and other information needed to assess whether an interaction is automated.

Scheduling and intake services

The Website links to scheduling and intake pages hosted through Clio Grow. Clio Grow uses service providers and technologies to operate, secure and evaluate its services, including Google Tag Manager, Google Analytics, Segment, Pendo and Bugsnag. Google Analytics and Segment support analytics on the intake page. Pendo supports product-use analytics on scheduling and intake pages. Bugsnag supports error and crash monitoring for the scheduling service.

These providers may collect technical and usage information, including page views, scrolling or engagement events, browser and device data, IP address and identifiers stored through cookies, local storage or similar technologies. Information you enter into a scheduling or intake form is processed through the Clio Grow service. Please review Clio’s applicable privacy materials before using its hosted services.

Your choices

Most browsers allow you to remove, block or limit cookies. Doing so may affect Website features or the availability of scheduling and intake services. Your browser or device may also offer settings for limiting certain tracking technologies.

5. How We Disclose Information

The Firm may disclose information:

• to service providers that help host, secure, support or operate the Website, communications, scheduling or intake services

• to professional advisers, insurers and auditors as reasonably necessary

• when required by law, subpoena, court order or other legal process

• to protect the rights, property, security or safety of the Firm, our clients, Website users or others

• in connection with a business transfer, reorganization or similar transaction, subject to applicable professional and legal obligations

• with your consent or at your direction.

Third-party providers associated with hosted services may process information under their own notices, configurations and applicable law.

6. Retention and Security

The Firm retains information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, maintain records, comply with legal and professional obligations and resolve disputes. Retention periods may vary based on the nature of the information, the purpose of collection and applicable requirements.

The Firm uses reasonable administrative, technical and physical safeguards designed to protect information. No Internet transmission, electronic storage system or third-party service is completely secure. Please do not send confidential or sensitive information through unencrypted email, the Website or an online inquiry unless the Firm has instructed you to do so through an appropriate method.

7. Your Privacy Rights

Depending on where you live and the law that applies, you may have rights to request access to, correction of or deletion of personal information. You may also have rights to receive information about the Firm’s processing or disclosure of your personal information, to opt out of certain processing or to appeal a decision concerning a privacy request.

To make a request, contact the Firm using the information in Section 10. Please state your request clearly and provide enough information for the Firm to verify your identity and respond. The Firm will evaluate and respond to verified requests as required by applicable law. Some information may be retained when necessary to comply with legal obligations, protect rights or maintain records permitted by law.

8. Third-Party Links and Services

The Website links to third-party websites and services, including Clio Grow scheduling and intake services. Information processed through those services is subject to their applicable privacy policies. Review the privacy policy of each third-party service before providing information.

9. Changes to This Policy

The Firm may update this Policy from time to time. The “Last updated” date above identifies when this version took effect. Any updated Policy will be posted on the Website. Your continued use of the Website after an update is posted is subject to the updated Policy to the extent permitted by law.

10. Contact Us

For questions about this Policy or to make a privacy request, contact:
info@franklinservices-llc.com